BartonHealth_2017Directory <– Southshore area (this is our local community directory.)
Welldorado.org <- this is the county’s website; here you will find data about El Dorado County
We encourage family’s and/or our loved ones to file a complaints / grievances. This is how operations improve! Change is only possible with awareness. Let your voices be heard.
Have you done all that you can do to help improve the operation’s of mental health services/supports? Filing a simple complaint/grievance suggesting improvements helps improve our community’s mental health services/supports as a whole!
Be part of the solution – make suggestions that are specific.
Some research has been published indicating that patients that are given their full medical records after release from an in-patient stay have
40% fewer re-admission rates within the first month.
If your in-patient hospital or provider is refusing to provide your medical records then it is appropriate to file a grievance with the State of California and with the provider. Make sure you also contact your insurance provider to let them know this provider/hospital is not cooperating. You may also request a meeting with the attending psychiatrist and/or patient right’s advocate.
If you have completed the necessary forms requesting medical records and have been turned down – we encourage you to file a grievance first with the provider…and then with the State of California if the provider’s grievance process did not address your complaint.
What Should I Do If I Have A Complaint About a Hospital (which was not addressed by the provider’s grievance process)? File Grievance with California
Not sure where to file? Federal HHS parity complaint website: www.hhs.gov/mental-health-and-addiction-insurance-help.